Will social media mean that the CR Report will be a GRI focused exercise and end up resembling a financial statement?
Just Means blog post on the subject
Some of the best reporters are those working in the developing world in resource extraction / manufacturing – do they need to to move over the social media to engage will communities
Or do they need to think about other ways of delivering their Cr reporting news – eg ICT sending out the info by text?
Once housekeeping becomes standardized ie everyone is doing it -case studies may become less imporant and wider issue area engament will become the central part of the CR strategy.
This is a good HBR piece on social data:As these consumer expectations shift, companies that want to stay relevant have no choice but to accept the ideas of the consumer revolution as swiftly as possible. For users, switching costs are cheap — firms can no longer think of “customer relationship management” as providing stickiness for the customer (just like fly paper provides stickiness to the fly).
Old Clay shirky talk: Institutions vs collaboration